Cohere is an innovative AI-powered platform revolutionizing customer support assistance through its exceptional capabilities. By tapping into previous tickets, Cohere effortlessly finds answers and leverages advanced analytics to address potential issues and content gaps in customer inquiries. The platform’s large language models ensure accurate and personalized responses for every interaction.
For fast-growing customer service teams, Cohere offers seamless automation, empowering them to resolve up to 60% of tickets, resulting in enhanced customer satisfaction.
Cohere’s integration with existing support resources and service desks enables customers to instantly transform support articles and past conversations into personalized answers, streamlining the support process.
To ensure the utmost success for users, Cohere’s dedicated team collaborates closely with customers, identifying prime opportunities for automation and effectively measuring and driving return on investment.
Unleash the power of Cohere and witness the remarkable transformation of your customer support, where AI-powered assistance takes customer satisfaction to new heights.